Harvard Pilgrim will stop doing business in Connecticut on December 31, 2023. As a result, the enrollment area for their HMO plans is changing. Harvard will be notifying clients based in Massachusetts, New Hampshire, and Maine with members residing in…

As a result of State and Federal laws that introduced Medical Loss Ratio (MLR) requirements, Harvard Pilgrim Health Care (HPHC) is required to rebate a portion of insurance premiums received in 2022 if they did not spend at least 88%…

Harvard Pilgrim Health Care has provided an update that includes the restoration of invoices for premiums and administrative fees for Commercial employer group clients and restoring claims invoicing for ASO accounts. This restoration also includes impacts to individual members (including…

The following are the latest updates from Harvard Pilgrim Health Care (HPHC) regarding notifications being sent to employers and members:   Credit Monitoring & Identity Theft Protection Services: These complimentary services remain available to all current and former Harvard Pilgrim…

On April 17, 2023, Point32Health, the parent organization of Harvard Pilgrim Health Care (“Harvard Pilgrim”) and Tufts Health Plan, identified a cybersecurity ransomware incident that impacted systems that support Harvard Pilgrim Health Care Commercial and Medicare Advantage Stride℠ plans (HMO)/(HMO-POS).…

HSA/HDHP Limits Will Increase for 2024 On May 16, 2023, the IRS released Revenue Procedure 2023-23 to provide the inflation-adjusted limits for health savings accounts (HSAs) and high deductible health plans (HDHPs) for 2024. The IRS is required to publish these…

This morning, Harvard Pilgrim Health Care (HPHC) provided brokers and employers with a progress update that includes the following information. We were reminded that Tufts Health Plan, Tufts Medicare Preferred, Tufts Health Public Plans and CarePartners of Connecticut systems remain…

Third Party Administrators (TPAs) have advised NEEBCo they are unable to process Health Reimbursement Arrangement (HRA) claims that are set up to transfer claims data via a direct feed.  Please contact your NEEBCo Account Manager or TPA for guidance on…

As Harvard Pilgrim Health Care (HPHC) continues to investigate the recent cybersecurity ransomware incident and work to restore systems, services, and tools, below please find some key updates and useful information. As a reminder, this incident does not impact systems…

Harvard Pilgrim Health Care (HPHC) has sent a communication message to all impacted clients. The emails have been sent to fully insured and self-insured employer groups. The HPHC's version includes similar updates communicated in this email, along with a letter…

On April 17, Point32Health, the parent company to Harvard Pilgrim Health Care (HPHC) and Tufts Healthcare identified a cybersecurity ransomware incident that impacted systems used to service members, accounts, brokers and providers. At this time, most systems impacted are on…

NEEBCo is committed to providing our clients with the resources necessary to manage the complexities of benefits administration and Human Resources. All NEEBCo clients now have access to AleraHR which connects them to: Our Senior SPHR advisors who will provide guidance to…